Privacy Policy

This Privacy Policy describes how Reliamach ("we", "our", or "us") collects, uses, and protects the personal information of visitors, users, and customers ("you") when you interact with our website reliamach.com and related services.

1. Information We Collect 

We may collect the following types of information:

  • Contact details (name, company name, phone number, email address)
  • Inquiry content (machine needs, country, budget, etc.)
  • Business information (company location, tax ID where required)
  • Device and browsing data (IP address, browser type, time zone, cookies, etc.)
  • On-site behavior (pages visited, items viewed, interaction timestamps)

2. How We Use Your Information

Your data helps us to:

  • Respond to inquiries and provide quotes
  • Process orders and communicate during transactions
  • Improve site performance and service experience
  • Run marketing campaigns via Google Ads, Facebook Ads, and email
  • Comply with Shopify’s service framework and legal obligations

3. Cookies & Tracking Technologies | Cookies

We use cookies and third-party analytics (e.g., Google Analytics, Facebook Pixel) to understand how users interact with our site. These tools may collect anonymized behavioral data.

You may opt-out of cookies via your browser settings.

4. Data Sharing

We only share your data with third parties under these conditions:

  • Service providers (e.g., Shopify, payment processors, logistics partners)
  • Marketing platforms (Google Ads, Meta/Facebook)
  • Legal authorities when required by law

5. Data Storage & Security

  • Our store is hosted on Shopify, which provides secure infrastructure and complies with international data protection standards (including GDPR & CCPA).
  • Access to your data is limited to authorized team members for service purposes only.
  • All information is stored in encrypted environments where applicable.

6. Your Rights

Depending on your region, you may have the right to:

  • Request access to your personal data
  • Correct or delete your data
  • Opt-out of marketing communications
  • File a complaint with a data protection authority

7. Marketing & Advertising

We use customer data (such as browsing behavior) to deliver personalized ads via:

  • Google Ads (including remarketing)
  • Meta/Facebook Ads
  • Email marketing (where permitted)

You may opt out of personalized ads through Google Ads Settings or Facebook Ad Preferences.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data: 

Email: info@reliamach.com